Shipping policy

Shipping Policy

 

At Olylia, we are committed to delivering your order as quickly and efficiently as possible.

 

Processing Time

 

  • Orders are typically processed within 24 to 48 business hours after confirmation.

  • You will receive a shipping confirmation email with tracking details once your order has been dispatched.

 

Shipping Locations

 

  • We currently ship within the United States and to selected international destinations.

 

Delivery Time

 

  • United States: 6 to 8 business days

  • Canada: 5 to 10 business days

  • Delivery times may vary depending on the destination and selected shipping method.

 

 

Shipping Rates

 

  • Shipping costs are calculated at checkout based on your delivery location and the size of your order.

  • Free shipping is available on orders above a certain value (as stated on the website at the time of your order).

 

 

Customs and Duties (International Orders)

 

  • Customers are responsible for any customs fees, duties, or import taxes applied by their country upon delivery.

 

 

Tracking Your Order

 

  • Once shipped, you will receive an email with tracking information.

  • If you do not receive your tracking number, please contact us at support@olylia.com.

 

Shipping Issues

 

  • If your package is delayed, lost, or damaged during transit, please contact us immediately.

  • We will do our best to resolve any issue with the carrier.