Frequently asked questions
Everything about your order, our 60-day guarantee and the Complete Eye Routine. Can't find your answer? Write to support@oryys.com.
Orders and shipping
Tracking, delivery and payment.
How can I track my order?
As soon as your order ships, you receive an email with a tracking link. You can also follow it anytime from Track my order.
How much is shipping?
Shipping is free on orders of $50 or more. Below $50, shipping is $5. The exact amount is always shown at checkout before you pay.
When will my order ship?
Orders ship within 24 hours on business days. You will find the delivery estimate for your address at checkout.
Can I change or cancel my order?
Write to us as soon as possible at support@oryys.com. If your order has not shipped yet, we will do our best to change or cancel it.
Which payment methods do you accept?
Visa, Mastercard, American Express, PayPal, Apple Pay and Shop Pay. Checkout is encrypted and secure.
Our 60-day guarantee
Try the routine without risk.
How does the 60-day money-back guarantee work?
Take The Eye Complex every morning for 60 days. If you are not happy with what you see, contact us within 60 days of receiving your order and we will refund you. Our team will guide you through the next steps.
My order arrived damaged. What should I do?
We are sorry. Email us within 7 days with your order number and a photo, and we will make it right.
The Eye Complex
Our inner skincare gummies for the under-eye area.
How do I take The Eye Complex?
Two gummies every morning, with or without food. One pouch of 60 gummies lasts 30 days.
How long before I see a difference?
Give it at least 8 weeks of daily use. Week 1 is about building the habit, week 4 about the skin, and week 8 is when the look of dark circles is designed to start changing. Individual results vary.
Which dark circles is it made for?
Dark circles linked to color: pigment (brown tones) and small vessels showing through thin skin (blue or purple tones). It cannot change hollows, which are a shadow caused by volume loss. For hollows, see a dermatologist.
Is it vegan?
Yes. The gummies are made with pectin instead of gelatin.
Can I take it if I'm pregnant, breastfeeding or on medication?
Talk to your doctor first. The Eye Complex contains iron, and we recommend medical advice before taking any supplement while pregnant, breastfeeding, taking medication or living with a medical condition.
The Eye Patch and The Face Mask
Instant care for the surface.
How do I use The Eye Patch?
Apply the patches under your eyes on clean skin and leave them on for 30 to 50 minutes. Gently pat in any remaining serum after removal. Perfect in the morning or before an event.
How do I use The Face Mask?
Apply the hydrogel mask on clean skin and leave it on for 30 to 45 minutes. Use it 2 to 3 times a week for a moment of hydration.
Is it suitable for sensitive skin?
If your skin is reactive, try the patch or the mask on a small area first. The gummies are swallowed, so nothing touches your skin.
The Complete Eye Routine
Inside + outside.
What's in the Complete Eye Routine?
One 30-day pouch of The Eye Complex, The Eye Patch at 50% off and 5 hydrogel face masks free. The patches and masks take care of the surface. The Eye Complex takes care of what's underneath.
Why combine gummies and patches?
Because they do different jobs. Patches and masks give an instant boost on the surface: hydration and a fresher look. The Eye Complex works from within, every day. Your skincare takes care of the surface. The Eye Complex takes care of what's underneath.